Effective Date: 7/30/2025
Novaheal Home Health is committed to protecting your health information. This Notice explains how we handle your protected health information (PHI), your rights under HIPAA, and our legal responsibilities.
We are legally required to:
Novaheal Home Health provides in-person services, including:
We may use and share your PHI without written permission for the following purposes:
Treatment – To provide and coordinate your care with healthcare professionals.
Payment – To bill your insurance or other payers for services provided.
Healthcare Operations – For internal functions like staff training, quality improvement, licensing, and compliance.
We may also share PHI with trusted business associates who assist us, such as:
We do not sell your information or use it for marketing, fundraising, or research.
You have the following rights regarding your health information:
Access Your Records:
You may request a copy of your medical records in writing. We do not currently offer electronic access via a portal.
Request Amendments:
You may request corrections to your PHI using our “Request for Amendment” form, stating what you want changed and why.
Request Restrictions:
You may ask us to restrict how we use or disclose your PHI. We will consider your request but are not required to agree.Confidential
Communications:
You can ask us to contact you at a different address or phone number. We will honor reasonable requests after confirming your identity and obtaining prior consent.
Receive a Copy of This Notice:
You may request a paper or digital copy of this Notice at any time.
If a breach involving your PHI occurs, we will notify you without unreasonable delay and no later than 60 calendar days from the discovery of the breach.
This notification will include:
If more than 250 Indiana residents are affected, we will also notify the Indiana Attorney General and Indiana State Police within 45 days, as required by Indiana Code §24-4.9.
Novaheal Home Health maintains patient records for a minimum of 7 years after discharge, in compliance with Indiana Administrative Code 410 IAC 17-2-6.
Our website may use cookies or other tracking technologies to improve your browsing experience and analyze how visitors use the site. These tools do not collect Protected Health Information (PHI).
By using our site, you consent to the use of cookies in accordance with this policy. You may disable cookies at any time in your browser settings.
We may also contact you via phone, email, or SMS (text message) for scheduling, service updates, or administrative reasons. You can:
We do not sell or share your personal data with advertisers or third parties for marketing.
If you have any questions about this Notice or wish to exercise your rights, please contact:
Novaheal Home Health
Phone: (317) 416-1071
Email: latience@novaheal.health
Website: www.novaheal.health